Legal
Privacy Policy
How we handle your information, and the commercial terms attached to delivery, installation and payment.
Delivery and installation
All delivery times and dates are approximate, but NaxerTech shall use its reasonable endeavours to respect them. Time shall not be of the essence, and NaxerTech shall not be liable for any loss or damage resulting from late delivery or from its failure to respect an appointment for installation.
If the Customer delays the installation of any Products beyond 30 days from the date of the first Product installation for that order, NaxerTech shall be entitled to deliver the remaining Products to the Customer's delivery address and the order shall be deemed to be complete.
In the event that installation is carried out by the Customer or a person appointed by the Customer, NaxerTech shall not be liable for any loss or damage whatsoever, arising directly or indirectly, as a result of any negligence or failure to follow NaxerTech's written instructions in installing the Products.
Prices and payment terms
Prices are only valid if expressed in writing by NaxerTech and only for the quantity of Products and time period stated in its quotation or order confirmation. If not stated, the validity period is 30 days.
Unless otherwise stated on NaxerTech's order confirmation or invoice, payment of all invoiced amounts shall be made within 30 days of the date of invoice or before any due date for payment shown on the invoice. If any payment is not made by the Customer by the due date, NaxerTech reserves the right to charge interest at the rate of 4% above the Lloyds TSB base rate until payment is received in full.
If it is agreed between the parties that payment is to be made by direct debit, the Customer agrees to maintain a valid direct debit mandate with NaxerTech. An administration charge of £20 will be made in the case of each failed or cancelled direct debit, in addition to interest charges.
If the Customer agrees to lease or hire the Products from a third party such as a finance company, it is the Customer's responsibility to ensure that all lease or hire agreements, payment guarantees, acceptance notes and initial payments are completed satisfactorily within 7 days of delivery. If the Customer fails to comply with this requirement, or the third party fails to pay NaxerTech within 30 days from delivery, NaxerTech shall invoice the Customer directly for the Products at its published prices and such invoice shall be payable by the Customer within 7 days.
Your data
Information you submit through the forms on this website — your name, email address, phone number, company, vehicle count and country — is used solely to respond to your enquiry and to provide the services you request. We do not sell it.
Location and telemetry data generated by tracking devices belongs to the account holder. It is processed to deliver the tracking service, generate the reports you configure and support recovery where you ask us to act.
This site uses Google Tag Manager. That service sets its own cookies and is governed by Google's privacy policy.
Contact
Questions about this policy or about data we hold can be sent to info@naxertech.com or to any of our offices.