FAQ
Frequently asked questions.
The questions we get most often, answered properly. If yours isn't here, the team will answer it directly.
Getting started
OBD-II units plug into the vehicle's diagnostic port and are live in under two minutes with no tools. Hard-wired units such as the NTT-101 take roughly 30–45 minutes per vehicle and are fitted by our technicians, either at your premises or ours.
No. Pegasus is entirely web-based — you log in from any browser on any machine. The Pegasus Atlas app for Android and iOS is a free download and uses the same account and the same data.
No. Fitting is included in the package rather than billed separately. What you pay is the device and the monthly service.
Both. Pegasus was built for enterprises running large fleets, but individual owners use the exact same platform, the same app and the same control room for one car or one bike.
We operate from the UK and Pakistan with offices in Castle Donington, Lahore, Karachi and Islamabad, and supply distributors internationally. Coverage and package availability vary by country — ask us about yours.
Security & hardware
Our devices include built-in GSM jammer detection. The event is logged with a timestamp and acknowledged at the control room, and you decide what happens next: gradual engine immobilisation, sounding the hooter or horn, or an SMS alert to nominated numbers.
An internal backup battery keeps the unit reporting after the main supply is cut, and a battery-tamper alert fires immediately by call, SMS, email or in-app popup.
Immobilisation is gradual and rights-managed rather than an instant cut. It can be triggered from the control room, from authorised contact numbers over GSM, from the Pegasus web console, via central locking with GSM acknowledgement, or by SMS server.
Hardware carries a one-year warranty from delivery. Products found defective in that period are repaired or replaced within a reasonable time using new or equivalent components. Rented products are covered for the duration of the rental.
Yes. OBD-II units simply unplug. Hard-wired units should be moved by a technician so the install stays serviceable — contact support to arrange it.
Platform & data
Depending on your package, playback history runs from 60 days up to a full year, with reports exportable to Excel, Word and PDF at any time.
Yes, and this is the feature that keeps deployments alive. Reports can be scheduled daily, weekly or monthly, generated in Excel, Word or PDF, and emailed automatically to multiple recipients.
Yes. Rights and group management with multiple security layers means a depot manager sees only their depot while head office sees everything, using separate accounts, groups and sub-groups.
The device's offline logger records data while out of coverage and uploads it when the connection returns, so the history has no gaps.
Yes. An SDK and API are available for integration into ERP, dispatch and customer-facing systems, and our team has done that work for existing customers.
Fuel & temperature
Vehicle gauge readings give trend-level accuracy at no extra hardware cost. Our capacitive fuel probe is far more precise: it detects siphoning and refuelling events individually, with graphs showing each fill and each drop.
No. The probe's electrical components are encapsulated and do not interact with the tank body, metal parts are insulated from the common ground, and power and data lines are electrically insulated.
An NTT-101 supports up to six wired temperature sensors and four humidity sensors, with 0.3 °C accuracy on the digital temperature sensors.
Yes. Pegasus produces both exact and average temperature reports, schedulable daily, weekly or monthly, in Excel, Word or PDF, emailed automatically to as many recipients as you specify.
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